Welcome to the RITE Support Desk!

716-878-HELP (4357)

The RITE Support Desk is the first point of contact for technical assistance on campus. We have a kind and courteous staff on hand to support the computing needs of faculty, staff and students. If the Support Desk isn't able to resolve your problem or request at first contact, an incident or service request will be submitted to have the problem/request directed to the appropriate group.


Primary Support Areas

  • Account/Login Issues - Faculty, Staff and Students
  • Banner SSB & INB - Faculty and Staff
  • E-mail - Outlook, Outlook Web Access, Student Gmail
  • Network Connectivity - Wired, Wireless
  • PC and Mac - OS, Applications
  • Printing - Network, Local
  • Equipment/Software Requests - Faculty and Staff
  • User Account Requests - New Faculty and Staff


Please Note The Support Desk only supports campus owned equipment and software.


Contact Information

There are a number of ways to contact the RITE Support Desk for technical assistance:

Phone 716-878-4357

E-mail rsd@buffalostate.edu

Location Butler Library 147

Job Opportunities Complete our online application


Fall/Spring Full-Service Hours

Monday - Thursday 8:30am-8:00pm

Friday 8:30am-7:00pm

Saturday/Sunday Closed


*Additional walk-in service is available 9:00am-5:00pm Saturday and 11:00am-8:00pm Sunday.


Summer/Intersession Full-Service Hours

Monday - Friday 8:30am-5:00pm

Saturday/Sunday Closed


*Additional walk-in service is available 9:00am-5:00pm on Saturdays.


Please Note During non-business hours, you can e-mail the RITE Support Desk or leave voicemail.
We'll respond to your problem/request when we reopen the following business day.



*Starting the week of May 21st, we will be moving to Bulger Communication Center, Room 200. We will remain here until the Butler Library renovation is completed (about 2 years).

Buffalo State    1300 Elmwood Avenue    Buffalo, New York 14222

RITE Support Desk: (716) 878-HELP (4357)    CIO's Phone: (716) 878-3694    Fax: (716) 878-3134

link to the website change form
Buffalo State logo

1300 Elmwood Avenue Buffalo NY 14222 (716) 878-4000