Need Help with Blackboard Learn?

  1. Learn more about Blackboard by attending a regularly scheduled workshop or earning a Blackboard Specialization Certificate.
  2. For answers to Blackboard questions, go to the direct help website at Open SUNY Support Services,
    call 1-844-OPENSUNY (844-673-6786) or email
  3. For campus-related Blackboard questions, go to  > Request a Service > Teaching and Learning > Educational Technology.
  4. You can also search the Knowledge Base for FAQs.


If you do not find the information you need, access the following resources:

Blackboard Help

Blackboard On Demand

Both of these resources allow you to search for information
by topic and include step-by-step directions and video tutorials.

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RITE Support Desk: (716) 878-HELP (4357)    CIO's Phone: (716) 878-3694    Fax: (716) 878-3134

link to the website change form
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1300 Elmwood Avenue Buffalo NY 14222 (716) 878-4000