Project Goal: Implement a more intuitive deposit solution for student housing.
Integrated with Banner
Integrated with Adirondack Solutions, The Housing Director
Integrated with QuikPAY Commerce Manager
Students are able to pay their housing deposit when they complete their housing application online.
CourseLeaf Online Catalog -- Completed 2/2018
Project Goal: Implement CourseLeaf, a comprehensive catalog/curriculum management system designed to manage processes for colleges and universities by incorporating flexible workflows with easy data entry and editing capabilities. It tightly integrates course information back to the SIS for accurate content while providing error checking, content management and publishing.
Project Stakeholders: Office of the Registrar, Faculty, Staff and Students
CourseLeaf system implemented by January 2017.
Implemented course catalog online by August 2017.
Integrated Buffalo State branding for catalog display,
Implemented online management of catalog content,
Automated catalog publishing process,
Integrated Banner content with CourseLeaf system,
Implemented LDAP authentication for access to system.
Buffalo State students, faculty and staff can access the course catalog online.
Team Dynamix Implementation -- Completed 1/2018
Project Goal: Implement Team Dynamix, a service and project portfolio management system designed specifically for higher education.
Project Stakeholders: Resources for Information Technology and Education, Campus faculty, staff and students.
Integrated Buffalo State Branding for catalog display,
Implemented customer self-services for service requests,
Implemented knowledge base library (internal, external),
Integrated SCCM content,
Integrated Active Directory user content,
Implemented ADFS authentication,
Implemented project request form and approval process,
Implemented customer satisfaction feedback by ticket,
Implemented service catalog metrics for reporting.
The Buffalo State RITE service catalog is visible.
Buffalo State faculty, staff and students are able to complete a request for service online.
Buffalo State faculty, staff and students are able to view their requests online and see progress.
Buffalo State faculty, staff and students are able to provide feedback on the services they received.
Buffalo State RITE is able to analyze services, service requests, and service delivery.
Project Goal: Implement Starfish by Hobsons - Early Alert and Connect software, an early warning and integrated calendar/appointment system to improve Student Success and Advising.
Project Stakeholders: Resources for Information Technology and Education, faculty and staff from Academic Affairs, Academic Commons, various student support offices and our students.
Implemented Early Alerts module for tracking items
Implemented Connect module for calendars and appointments
Implemented these modules for all undergraduate and graduate instructors and students, advisers, department chairs and assistants, support offices and peer tutors
Banner Integration for faculty and student information
Blackboard Integration for gradebook information
Degree Works Integration for adviser and registrar notes
New Banner advising codes to support many new roles in the Bengal Success Portal
Tracking items for flags, kudos and referrals
Appointment configurations for office, advising and tutoring hours
Designed Student Progress Surveys for all courses
Created a ‘Raise your hand’ option for students to ask questions
Created a Service Catalog providing information for available support services offered on campus
Developed attribute filters for advanced searching of student lists
Created messaging for all system email notifications
Held many departmental training sessions
Developed RITE Team Dynamix service requests and knowledge base articles to support ongoing operations
Campus Application Portal For Scholarships (CAPS) -- Completed 2016
Project Goal: Implement Academic Works software to allow a centralized portal for all students to search for all known available scholarships.
Project Stakeholders: Financial Aid Office, Students
Collected all known scholarship opportunities, descriptions and application requirements
Integrated with Banner,
Implemented user authentication,
Implemented update processes,
Integrated Buffalo State branding.
Students are able to go to one online portal to search for and apply for scholarships available at Buffalo State.
Faculty and staff are able to direct students to one online portal to search for and apply for scholarships available at Buffalo State.
Office 365 Implementation -- Completed 2016
On September 8, 2015, the creation of an Email-Calendar-Collaboration Task Group at Buffalo State was announced. The charge of this group stated:
Buffalo State is in a prime position to evaluate its current email-calendaring system used to support faculty and staff. As you are aware, we currently run MS Exchange 2007 to provide this service to the community. It is now time to consider options for the upgrade or replacement of this platform. The Email-Calendar-Collaboration Task Force will be charged with evaluating options available to Buffalo State to improve service delivery. The Task Force will canvas platforms in use at other institutions, both within and beyond SUNY, and provide recommendations for the most suitable option to address stability, scalability, maintenance, security and cost for the campus community.
After examining several platforms, the task group unanimously recommended to the CIO on February 12, 2016 that the campus move to Microsoft Office 365 Education for faculty and staff. Following the recommendation, RITE adopted an aggressive implementation agenda:
May, 2016 – an Office 365 Implementation Team was formed and began meeting to discuss details of the migration
August 29, 2016 – Department by department migration to Office 365 began
October, 2016 – Migration to Office 365 for the faculty and staff throughout the entire campus is completed, with continual training offered and updates made since
Buffalo State • 1300 Elmwood Avenue • Buffalo, New York 14222